Getting Started in Workday FAQ's

When can I start using Workday at Whitehead?

Workday will be available for all of the Institute starting July 5, 2023, after the announcement email is sent. You are welcome to start using Workday right away. People in key roles such as ALMs, HR, Finance, and managers most certainly will start using Workday immediately, given their day-to-day responsibilities. For others, you can take your time, but we do ask that you set aside some time this week or next to get started. We have additional team members and consultants available on-site (details below) today through Friday, July 14th.

How do I log into Workday?

To connect to Workday the first time:

Open a web browser (Google Chrome, Safari, Mozilla Firefox, or Microsoft Edge) on your laptop or computer (not mobile).
Go to this Workday web address: https://www.myworkday.com/wibr/login.htmld
Follow the Okta and Duo steps per the IT multi-factor authentication process.
For subsequent logins, you can go to the Okta Dashboard (https://whitehead.okta.com) or bookmark the Workday web address.
To assist, refer to this Reference Guide to log into Workday

NOTE: Workday requires the use of Okta and Duo, like many other applications now at the Institute.

What should I do first in Workday?

Once in Workday, we suggest that you practice navigating Workday, and we would like you to verify the information listed below.

Your personal information
Your contact information
Your compensation
Your PTO balance (if applicable)
Your tax withholding and direct deposit elections
Your emergency contact information

To assist, you can follow this Getting Started Job Aid with step-by-step instructions on verifying this information.

Where do I find Training Materials?

You are in the right place! All training materials can be found here in the Whitehead Institute Support Portal and Knowledge Base in FreshService. In this Knowledge Base, you can find eLearning courses, Job Aids, Reference Guides, recorded training and FAQs.

Training materials are organized by topic. Click on the topic categories on the left, then the folders on the right, to find the training documents of interest to you.
You can also use the comprehensive search feature at the top (e.g. search for "eLearning "to find all eLearning courses, or "managers" for materials relevant to managers)