Requisitions FAQs
Will Jaggaer help with directing users to preferred vendors or pricing?
Users are encouraged to use the search bar to compare pricing and chose the lowest priced option. Suppliers in the Marketplace are preferred suppliers that were chosen by Procurement.
How will users know what prices to enter for non-catalog orders?
Users should verify with the supplier/buyer prior to submitting order. Approver needs to know the accurate price information before assigning the account and approving the order.
In the Whitehead Marketplace, can you add multiple suppliers to a cart?
Yes, there will be one requisition but multiple POs are issued (one for each supplier).
How do you designate that an order needs to be expedited?
Use the Internal Memo field to add Rush comments.
What if I need to return something that has been purchased?
Users need to initiate the process in Workday using the Create Return task. Your request will be sent to the Purchase Order Buyer to arrange the return.
Will I be able to see the receiving and payment status on my purchase order?
Yes. From the View Purchase Order screen, users will see Invoice Status and Receiving Status. In addition, you can see information in the Business Document lines column on the PO.
Will pricing be up-to-date?
Marketplace pricing for hosted suppliers will display the currently negotiated WIBR prices. All other suppliers will display live/list price.
Will there be a favorite product tab?
The only saved "favorites" will be associated with your Marketplace account and only accessible in the Marketplace.
**Additional FAQ's will be added based on frequently asked questions received after we are live on July 5, 2023